{"id":10987,"date":"2022-09-26T11:39:26","date_gmt":"2022-09-26T06:09:26","guid":{"rendered":"https:\/\/onlinefreenotes.com\/?p=10987"},"modified":"2022-09-26T11:39:26","modified_gmt":"2022-09-26T06:09:26","slug":"on-saying-please","status":"publish","type":"post","link":"https:\/\/mockupbw.site\/2025\/onlinefreenotes\/on-saying-please\/","title":{"rendered":"On Saying Please: AHSEC, BSEM English (Alternative\/Literature)"},"content":{"rendered":"\n

On Saying Please: AHSEC, BSEM summary, notes, extras<\/strong><\/h3>\n\n\n\n
\"an<\/figure>\n\n\n\n

Get here summary, extras, and pdf of the chapter “On Saying Please” by A.G. Gardiner of the\u00a0Assam Board (AHSEC\u00a0\/ SEBA)\u00a0Class 11 (first year) Alternative English (Seasons) textbook and Manipur Board (BSEM) Class 10 English literature reader. However, the given notes\/solutions should only be used for references and should be modified\/changed according to needs.<\/p>\n\n\n\n

Select your version of the notes<\/strong><\/td><\/tr>
Summary and extras for all<\/a><\/td><\/tr>
AHSEC Class 11 Alternative English version notes<\/a><\/td><\/tr>
BSEM Class 10 English Literature version notes<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Summary<\/strong><\/h4>\n\n\n\n

In his essay “On Saying Please,” A. G. Gardiner describes an incident in which a lift attendant threw a passenger out of the lift because the man had rudely demanded to be taken to the highest floor of the building. The passenger flatly refused the lift operator’s request for a more polite request that included the word “please.” The lift operator then threw the customer out of the elevator. In response to this incident, Gardiner remarked that the liftman’s behaviour could not be tolerated even though there is no law against being impolite.<\/p>\n\n\n\n

As A.G. Gardiner explains in his essay “On Saying Please,” politeness is not optional. A lift operator who ejected a passenger who didn’t say “Please” is the first example Gardiner uses in his essay. An aggressive reaction is neither justified by the law nor justified by rudeness and incivility. In today’s legal system, rude and offensive behaviour goes unpunished. But that doesn’t mean unacceptable actions are justified. This kind of treatment, like the lift guy’s, wounds our pride and diminishes our sense of self-worth. Since this is the case, we end up inflicting pain on other people. Inconsiderate behaviour harms us more than all the crimes in the world combined. Yet it is impossible to regulate human behaviour and emotions through civil or religious law. Politeness is reflected in the frequency with which we use “Please” and “Thank You.”<\/p>\n\n\n\n

Cooperation is essential to human existence, and these phrases make it easier to run a civilised society. Instead of demanding and commanding, which only breeds resentment, a polite attitude breeds eager workers. In his essay, Gardiner describes bus drivers who view their customers as the enemy. Then he recalls a specific conductor who let him board the bus even though he hadn’t paid the fare. It had an impact on the writer nonetheless. The same conductor also once accidentally stubbed the author’s toes with his thick soles. The author was pleased by his prompt apology. Gardiner continued to observe the bus driver’s exceptional qualities and kindness in a number of other situations. His pleasant demeanour and willingness to aid others had a positive effect on those around him. <\/p>\n\n\n\n

It’s important to keep up a culture of civility in public life. Even just doing this would help us become more likeable and understanding towards one another. When confronted with rudeness or disrespect, instead of reacting violently as the elevator operator did, one should try to be polite. This alone will be enough to give us a moral victory. While Gardiner’s heart goes out to the liftman, we have to admit that the law is on the right track in protecting us from the temptation to physically harm those whose behaviour or words we find offensive. Because if we were given such freedoms, we would constantly be using our hands to hit other people, leading to widespread civil disobedience and anarchy. Publicly labelling someone as rude is the only deterrent against them. Conversely, the law would shield him from harm rather than bring him to justice. As with a person’s outward appearance, the law places no constraints on one’s social behaviour. In fact, there is no mechanism in the legal system to protect individuals from having their moral or intellectual well-being compromised by rude others.<\/p>\n\n\n\n

The essay “On Saying. Please,” written by A.G. Gardner, discusses the value of the words “please” and “thank you” in everyday interactions. Many heated disagreements can be avoided or resolved this way, and anger can be tempered. The author of this essay discusses the significance of polite behaviour in modern society. A.G. Gardner supports his arguments with anecdotes from his own life. When one passenger did not say “top please”, the lift operator threw them out. Because of this, the lift guy’s actions were wrong. As a result, the elevator guy’s behaviour was both illegal and immoral.<\/p>\n\n\n\n

The writer claims that our behaviour has worsened because of the war. Fighting has a dehumanising effect on people, making them rude and uncivil. He says that the key to a happy life is reviving good manners. Those who are habitually impolite need to be shown a lesson in manners.<\/p>\n\n\n\n\n\n

Additional\/extra questions and answers\/solutions<\/strong><\/h4>\n\n\n\n

1. Describe the incident involving the lift-man and the passenger in the beginning of the essay.<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The incident described at the beginning of the essay involves a lift-man in a city office who threw a passenger out of his lift for not saying “Please”. When the passenger asked to be taken to the top floor, he did not use the word “Please”, which angered the lift-man and led to the physical altercation.<\/p>\n\n\n\n

2. What legal consequences did the lift-man face for his actions?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> He was brought before the magistrate and fined for his behavior.<\/p>\n\n\n\n

3. Explain the author’s view on the relationship between the law and manners.<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The author believes that while the law can punish offenses against society, it cannot intervene in matters of personal manners and courtesy. Gardiner argues that good manners are not enforceable by law and that they are a matter of personal responsibility and social etiquette.<\/p>\n\n\n\n

4. Discuss the impact of discourtesy on personal feelings as explained in the essay.<\/strong><\/p>\n\n\n\n

Answer:<\/strong> In the essay, Gardiner emphasizes that discourtesy can deeply hurt personal feelings. He explains that rude behavior or a lack of manners can lead to negative emotions, creating a hostile and unpleasant environment.<\/p>\n\n\n\n

5. How does the author illustrate the infectious nature of bad manners?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The author illustrates the infectious nature of bad manners by stating that one act of rudeness or discourtesy can lead to another, creating a chain reaction. He implies that bad manners can spread negativity and affect the mood and behavior of others.<\/p>\n\n\n\n

6. What is the significance of the phrases ‘Please’ and ‘Thank You’ according to Gardiner?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> According to Gardiner, the phrases ‘Please’ and ‘Thank You’ are significant as they represent the essence of good manners and civility. They are small courtesies that add a touch of humanity and respect to daily interactions.<\/p>\n\n\n\n

7. Describe the character and behavior of the polite bus conductor mentioned in the essay.<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The polite bus conductor mentioned in the essay is characterized by his exceptional manners and courteous behavior. He is described as being patient, respectful, and considerate towards his passengers, always using polite language and showing kindness.<\/p>\n\n\n\n

8. How did the polite bus conductor’s attitude impact his passengers?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The polite bus conductor’s attitude positively impacted his passengers. His good manners and cheerful demeanor made the journey more pleasant for everyone, demonstrating the positive effect that civility can have in everyday life.<\/p>\n\n\n\n

9. Explain Gardiner’s perspective on the role of law in governing manners and civility.<\/strong><\/p>\n\n\n\n

Answer:<\/strong> Gardiner’s perspective is that the law has a limited role in governing manners and civility. He argues that while the law can address crimes and public offenses, it cannot and should not regulate personal manners, which are governed by social customs and individual responsibility.<\/p>\n\n\n\n

10. What lesson does the author suggest the lift-man could have learned from the story of Lord Chesterfield?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The author suggests that the lift-man could have learned the importance of good manners and civility from the story of Lord Chesterfield. Lord Chesterfield was known for his emphasis on the value of politeness and courteous behavior.<\/p>\n\n\n\n\n\n

11. How does Gardiner relate civility and social practice in the essay?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> Gardiner relates civility to social practice by emphasizing that good manners and polite behavior are essential aspects of a civilized society. He suggests that these practices are crucial for maintaining harmony and respect in social interactions.<\/p>\n\n\n\n

12. Discuss the implications of the statement: ‘Bad manners do more to poison the stream of general life than all the crimes in the calendar.’<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The statement implies that bad manners can have a more pervasive and detrimental impact on society than even serious crimes. It suggests that everyday incivilities can erode the quality of life and social harmony, affecting more people on a regular basis than criminal acts.<\/p>\n\n\n\n

13. How did the author come to meet the polite bus conductor for the first time?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The author met the polite bus conductor when he boarded the bus on his way to work. He was immediately struck by the conductor’s courteous demeanor and respectful manner of addressing the passengers.<\/p>\n\n\n\n

14. Explain why the author was impressed by the polite bus conductor’s handling of various passengers.<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The author was impressed by the polite bus conductor’s handling of various passengers because of his consistent display of good manners, patience, and understanding. The conductor treated all passengers with equal respect and kindness, regardless of their behavior or attitude.<\/p>\n\n\n\n

15. What message does the essay convey about the impact of good manners in everyday life?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The essay conveys the message that good manners have a significant and positive impact on everyday life. It emphasizes that courtesy and politeness can create a more pleasant and harmonious environment, improving interactions and relationships.<\/p>\n\n\n\n

16. Why does Gardiner argue that the law cannot become the guardian of private manners?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> Gardiner argues that the law cannot become the guardian of private manners because manners are a matter of personal conduct and social etiquette, which are beyond the scope of legal regulation. He believes that manners should be governed by individual responsibility and social norms, not by the law.<\/p>\n\n\n\n

17. Discuss the author’s encounter with the polite conductor when he had no money.<\/strong><\/p>\n\n\n\n

Answer:<\/strong> In the encounter where the author had no money, the polite conductor displayed understanding and kindness. He allowed the author to travel despite not being able to pay, demonstrating compassion and good manners in a potentially awkward situation.<\/p>\n\n\n\n

18. How does the author suggest society can regain lost civilities?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The author suggests that society can regain lost civilities by individuals taking personal responsibility for their behavior and by cultivating a culture of politeness and respect. He emphasizes the importance of small acts of courtesy in everyday interactions.<\/p>\n\n\n\n\n\n

19. What does Gardiner imply about the effect of war on everyday civilities?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> Gardiner implies that war has a detrimental effect on everyday civilities. He suggests that the brutality and harshness of war can lead to a general coarsening of manners and a decline in civil behavior in society.<\/p>\n\n\n\n

20. Compare and contrast the reactions of the lift-man and the polite bus conductor to uncivil behavior.<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The lift-man reacted to uncivil behavior with aggression and physical confrontation, while the polite bus conductor responded to difficult situations with patience and kindness. The lift-man’s response was punitive and harsh, whereas the bus conductor’s approach was understanding and compassionate, showcasing a stark contrast in handling incivility.<\/p>\n\n\n\n\n\n\n\n\n\n\n\n

On Saying Please: AHSEC Class 11 Alternative English (Seasons)<\/strong><\/h3>\n\n\n\n
\"an<\/figure>\n\n\n\n

Get here the summary, questions, answers, textbook solutions, extras, and pdf of the chapter “On Saying Please” by A.G. Gardiner of the Assam Board (AHSEC<\/a> \/ SEBA) Class 11 (first year) Alternative English (Seasons) textbook. However, the given notes\/solutions should only be used for references and should be modified\/changed according to needs.<\/p>\n\n\n\n

Select your version of the notes<\/strong><\/td><\/tr>
Summary and extras for all<\/a><\/td><\/tr>
AHSEC Class 11 Alternative English version notes<\/a><\/td><\/tr>
BSEM Class 10 English Literature version notes<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

I. Answer these questions in one or two words.<\/strong><\/h4>\n\n\n\n

1. Where was Alfred G. Gardiner born? <\/strong><\/p>\n\n\n\n

Answer<\/strong>: Alfred G. Gardiner was born in England.<\/p>\n\n\n\n

2. Is discourtesy a legal offence? <\/strong><\/p>\n\n\n\n

Answer<\/strong>: No, discourtesy is not a legal offence.<\/p>\n\n\n\n

3. Which literary period did John Keats belong to?<\/strong><\/p>\n\n\n\n

Answer<\/strong>: John Keats belonged to the Romantic Period.<\/p>\n\n\n\n

4. What effect has the war had on the niceties and civilities of life?<\/strong><\/p>\n\n\n\n

Answer<\/strong>: According to the author, wars have dehumanised society and taken away the niceties and civilities of life.<\/p>\n\n\n\n

5. Who does Gardiner ‘feature’ in his essay as a perfect example of polite social behaviour?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> Gardiner features the bus conductor in his essay as a perfect example of polite social behaviour.<\/p>\n\n\n\n

II. Answer these questions in a few words.<\/strong><\/h4>\n\n\n\n

1. Why did the young liftman in the city office throw the passenger out of his lift?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The young list-man in the city office threw the passenger out because the man wouldn’t say “please” when he was asked to.<\/p>\n\n\n\n

2. What does the law say with regard to “discourtesy”? <\/strong><\/p>\n\n\n\n

Answer<\/strong>: Discourteous behaviour is not punishable by law.<\/p>\n\n\n\n

3. What would happen if we were at liberty to physically assault someone just because any aspect of his demeanour was unacceptable to us?<\/strong><\/p>\n\n\n\n

Answer<\/strong>: Total violence, anarchy, and social collapse would result if we were at liberty to physically assault someone just because any aspect of his demeanour was unacceptable to us.<\/p>\n\n\n\n

4. What is the penalty for a person for being uncivil? <\/strong><\/p>\n\n\n\n

Answer<\/strong>: An inconsiderate person pays the price in social discomfort and inconvenience.<\/p>\n\n\n\n

5. What happened to Gardiner one day when he sat reading on the top of a bus? <\/strong><\/p>\n\n\n\n

Answer<\/strong>: While taking the bus, Gardiner realised he had forgotten his wallet at home and had no money with which to continue his journey.<\/p>\n\n\n\n

III. Answer these questions briefly.<\/strong><\/h4>\n\n\n\n

1. How does the “pain of a wound to our self-respect” linger?<\/strong><\/p>\n\n\n\n

Answer<\/strong>: A bruise on the shins heals quickly, but a blow to our pride or ego can taint our entire day. Without being able to throw the person who insulted him out of the lift, I can imagine that lift-man stewing over the insult more and more with each passing hour. The passenger probably just wanted to get back at his boss for not saying “Good morning” to him in the morning, so he said “Top” to the lift operator. The world is infected with our bad mood. Inconsiderate people likely taint society more than criminals do in a year. However, the law should not be the arbiter of our personal conduct. To govern our social civilities, speech, the tilt of our eyebrows, and all our moods and manners would require a law that no decalogue or court could administer.<\/p>\n\n\n\n

2. What kind of victory is preferable? How would the lift-man have scored a more effective victory?<\/strong><\/p>\n\n\n\n

Answer<\/strong>: If we can maintain our composure and our polite demeanour no matter what the situation, we may lose the material advantage, but we will always come out victorious in the end from a moralistic point of view, which is better than any tangible victory.<\/p>\n\n\n\n

The author believes that if the liftman had treated the gentleman with elaborate politeness, he would have gained more satisfying and lasting revenge. Then, not only would he have triumphed over the rude gentleman but also over himself, since even if the polite man lost the material advantage, he would have won the moral and ethical conflict.<\/p>\n\n\n\n

3. What prompts Gardiner to heap praise on the bus conductor?<\/strong><\/p>\n\n\n\n

Answer<\/strong>: Gardiner heaped praise on the bus conductor because The bus driver was a pleasant, down-to-earth man. He had an abundance of tolerance and patience. Never once did he get angry. He was basically perfect in every way. He made sure that everyone in the bus was fine. His passengers found him to be exceptionally helpful. He was a doting father to the kids, but a respectful son to the elders. With the youth, he shared a great laugh. He was especially compassionate toward the visually impaired and those with physical impairments. At one point, when the author was strapped for cash, he helped him out by buying him a ticket. He once apologised to the author after stepping on his toe. Because of his politeness, the author gained some insight into proper conduct. One could therefore conclude that the bus driver possessed a wide range of skills and abilities. Respect and politeness are life lessons we can learn from his character. Having these manners will make you happy. <\/p>\n\n\n\n

IV. Answer these questions in detail.<\/strong><\/h4>\n\n\n\n

1. “Please and Thank you” are the small changes with which we pay our way as social beings. Explain.<\/strong><\/p>\n\n\n\n

Answer<\/strong>: Positive first impressions are made when we use the words “please” and “thank you” when asking for and receiving assistance. Having good manners and courtesy enables us to treat others with kindness. People who act politely earn our trust and admiration. We show the people we talk to that we appreciate them taking the time to talk to us. When we treat others with kindness and respect, we treat ourselves in a better mood as well. Having a positive effect on those around us and on ourselves is a direct result of practising good manners.<\/p>\n\n\n\n

2. Write, in your own words, about the incident on the bus involving the bus conductor and the author.<\/strong><\/p>\n\n\n\n

Answer<\/strong>: The author took a bus to work once and realised that he had forgotten his wallet. He informed the bus driver that he was unable to pay. Because he needed the cash, he considered making a return trip. The conductor surprised him by saying he didn’t have to return to the station to get his fare. Without asking for payment, he handed the writer a ticket. The author inquired of the driver about where the fare should be remitted. The driver assured the author that they would cross paths again. The bill was paid when he eventually located a shilling in his pocket. The author was even more impressed by the conductor’s demeanour when he trawled on the writer\u2019s toe mistakenly but quickly apologised for the same.<\/p>\n\n\n\n

Get notes of other classes and subjects<\/strong><\/p>\n\n\n\n\n\n\n\n\n\n

On Saying Please: BSEM Class 10 English Literature<\/strong><\/h3>\n\n\n\n
\"an<\/figure>\n\n\n\n

Get summary, textual solutions, questions, answers, notes. pdf, extras to the chapter \u201cOn Saying Please\u201d by A.G. Gardiner which is a part of Class 10 English Literature Reader syllabus for students studying under Manipur Board (BSEM<\/a>).<\/p>\n\n\n\n

Select your version of the notes<\/strong><\/td><\/tr>
Summary and extras for all<\/a><\/td><\/tr>
AHSEC Class 11 Alternative English version notes<\/a><\/td><\/tr>
BSEM Class 10 English Literature version notes<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Comprehension<\/strong><\/h4>\n\n\n\n

(A) Based on your reading of the text complete the following statements:<\/strong><\/p>\n\n\n\n

1. The liftman who threw the passenger out was in the wrong because discourtesy<\/strong><\/p>\n\n\n\n

Answer:<\/strong> is not a legal offence and it does not excuse assault and battery.<\/p>\n\n\n\n

2. Law may not recognise discourtesy as a legal offence but it does not mean that<\/strong><\/p>\n\n\n\n

Answer:<\/strong> the damages are negligible.<\/p>\n\n\n\n

3. In the eye of the law the liftman may be wrong yet most people<\/strong><\/p>\n\n\n\n

Answer:<\/strong> will have a certain sympathy with him.<\/p>\n\n\n\n

4. ‘Thank you’ and ‘please’ make social relationship mutually co-operative and easy instead of<\/strong><\/p>\n\n\n\n

Answer:<\/strong> superiors dictating to inferiors.<\/p>\n\n\n\n

5. The writer is thankful to the “Underground Railway Company” for<\/strong><\/p>\n\n\n\n

Answer:<\/strong> insisting on a certain standard of civility in its servants and taking care that that standard is observed.<\/p>\n\n\n\n

6. The polite conductor got a heavy boot because<\/strong><\/p>\n\n\n\n

Answer:<\/strong> his own feet get trod on so much.<\/p>\n\n\n\n

7. If bad manners are infectious so<\/strong><\/p>\n\n\n\n

Answer:<\/strong> also are good manners.<\/p>\n\n\n\n

8. The polite conductor’s civility and good-humoured bearing<\/strong><\/p>\n\n\n\n

Answer:<\/strong> infected his passengers.<\/p>\n\n\n\n

(B) Answer the following questions in a sentence each<\/strong><\/p>\n\n\n\n

1. Does law recognise bad manner as a legally punishable offence?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> No, the law does not recognise bad manners as a legally punishable offence.<\/p>\n\n\n\n

2. According to the writer are damages done to one’s self-respect negligible?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> No, the damages done to one’s self-respect are not negligible.<\/p>\n\n\n\n

3. According to the writer what poisons general life in society more than all the crimes in the calendar?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> Bad manners poison general life in society more than all the crimes in the calendar.<\/p>\n\n\n\n

4. What according to Gardiner is the first requirement of civility?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The first requirement of civility is that we should acknowledge a service.<\/p>\n\n\n\n

5. What kind of mind will wish to command where one can have the service more willingly only on asking?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> A very vulgar mind will wish to command where one can have the service more willingly only on asking.<\/p>\n\n\n\n

6. What is the writer’s general opinion about conductors as a class?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The writer’s general opinion about conductors as a class is that they generally come through the ordeal of a very trying calling better than most.<\/p>\n\n\n\n

7. The conductor gave a ticket to the writer although he had no money. Where did the conductor say he should pay the money?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The conductor said the writer could pay the money whenever he saw him next.<\/p>\n\n\n\n

8. Why did the writer feel a curious pleasure whenever he travelled in the bus of the polite bus conductor?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The writer felt a curious pleasure whenever he travelled in the bus of the polite bus conductor because of the conductor’s constant good-nature and kindness.<\/p>\n\n\n\n

9. According to the writer what is responsible for the loss of the little everyday civilities of behaviour that sweetens the general air?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> According to the writer, the war is responsible for the loss of the little everyday civilities of behaviour that sweetens the general air.<\/p>\n\n\n\n

(C) Answer the following questions briefly:<\/strong><\/p>\n\n\n\n

1. Why did the liftman push out the passenger?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The liftman pushed out the passenger because the passenger refused to say “Top please” as requested by the liftman, which the liftman perceived as discourtesy.<\/p>\n\n\n\n

2. What legal right does a man have if a burglar breaks into his house?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> If a burglar breaks into a man’s house, the law permits him to retaliate with reasonable violence in self-defense.<\/p>\n\n\n\n

3. The law found the liftman wrong. Why does the author say that the law is reasonable? How?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The author believes the law is reasonable because it cannot legislate against bad manners or sanction the use of violence for something that is not a legally punishable offense.<\/p>\n\n\n\n

4. Why does the law not compel a man to say ‘please’?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The law does not compel a man to say ‘please’ because it does not recognize the lacertation of feelings as a case for compensation and cannot legislate personal manners or social civilities.<\/p>\n\n\n\n

5. “The pain of a kick on the shins soon passes away but the pain of a wound to our self-respect or our vanity may poison a whole day.” Explain.<\/strong><\/p>\n\n\n\n

Answer:<\/strong> This means that physical pain like a kick on the shins is temporary and fades quickly, but emotional or psychological wounds, like those to our self-respect or vanity, can have a longer, more profound impact on our mood and well-being.<\/p>\n\n\n\n

6. According to the author what might the liftman have done if he was denied the relief of throwing the uncivil passenger out of the lift?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> If the liftman was denied the relief of throwing the uncivil passenger out, he might have brooded over the insult for hours and potentially displaced his frustration onto others, like his family, in the evening.<\/p>\n\n\n\n

7. “Bad manners probably do more to poison the stream of general life than all the crimes in the calendar.” Explain.<\/strong><\/p>\n\n\n\n

Answer:<\/strong> This statement suggests that bad manners and incivility have a more pervasive and damaging effect on everyday social life and interactions than even major crimes, as they create a continuous and widespread negative impact on people’s interactions and mood.<\/p>\n\n\n\n

8. The writer says that most people will have certain sympathy with the liftman. Why does he say so in spite of saying that he was legally wrong?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The writer suggests that most people will have sympathy with the liftman because while he was legally wrong, there is a general social expectation and value placed on civility, and the liftman’s reaction, though extreme, stemmed from a violation of this social norm.<\/p>\n\n\n\n

9. “‘Please’ and ‘Thank you’ are the small change with which we pay our way as social beings.” Why does the writer say so?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The writer compares ‘Please’ and ‘Thank you’ to small change because, like coins used in transactions, these words are small yet essential elements of social interaction that facilitate smooth and respectful communication and relationships.<\/p>\n\n\n\n

10. Why does the writer say that the bus conductor’s job is a trying job?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The writer says that the bus conductor’s job is trying because it involves constant interaction with a wide range of people, some of whom may be difficult or rude, making the role both socially and emotionally challenging.<\/p>\n\n\n\n

11. Under what circumstances did the author meet the polite conductor?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The author met the polite conductor when he boarded the bus and realized he had no money to pay the fare, and the conductor kindly allowed him to stay on the bus and pay another time.<\/p>\n\n\n\n

12. How did the author expect to be treated at the hand of the polite conductor when he found that he had no money?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The author expected to be treated coldly or suspiciously by the conductor, possibly being asked to leave the bus, when he found he had no money.<\/p>\n\n\n\n

13. The conductor’s boot had hurt the author. Yet he assured him that he had not. Why did he do so?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The author assured the conductor that he hadn’t been hurt because he appreciated the conductor’s polite and good-natured apology, and didn’t want to make the situation uncomfortable or embarrassing for him.<\/p>\n\n\n\n

14. How did the conductor treat blind men aboard his bus?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The conductor treated blind men with exceptional care and consideration, going beyond his duty to ensure they were safely guided to their destination or across the road.<\/p>\n\n\n\n

15. The author missed the polite conductor from his bus. But he did not mind it. Why?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The author did not mind missing the polite conductor because he hoped that the conductor was spreading his positive attitude and good-natured service elsewhere, which would benefit more people.<\/p>\n\n\n\n

16. ‘The policeman is a necessary symbol…..’ Why does the writer say so?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The writer says that the policeman is a necessary symbol as a representation of law and order, necessary for a society which is not perfect, indicating that while we cannot legislate civility and good manners, we still need laws to maintain basic societal standards.<\/p>\n\n\n\n

17. What is the story of Lord Chesterfield who had a sweet revenge upon a boorish man?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The story of Lord Chesterfield’s sweet revenge on a boorish man is that when a man refused to give way to Chesterfield on a narrow path, saying he never makes way for scoundrels, Chesterfield politely stepped aside, saying he always does, elegantly demonstrating superior civility.<\/p>\n\n\n\n

(D) Answer the following questions in about 80 words each:<\/strong><\/p>\n\n\n\n

1. “There is no allowance for moral and intellectual damages.” Why does the writer say so in the context of the liftman and the rude passenger?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The writer mentions this in the context of the liftman and the rude passenger to highlight the limitation of the law in addressing issues of personal manners and social civility. While the law can address and redress physical or material harm, it does not account for the emotional or psychological impact of rudeness or discourtesy. This limitation is exemplified in the case of the liftman, where his reaction to perceived discourtesy was legally punishable, but the law could not address the emotional hurt he felt due to the passenger’s rudeness.<\/p>\n\n\n\n

2. “This does not mean that the damages are negligible.” Why does the writer say so in spite of the fact that incivility is not a legal offence?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> Despite incivility not being a legal offense, the writer asserts that the damages are not negligible to emphasize that the emotional or psychological impact of discourtesy is significant. The writer suggests that while the law may not recognize or compensate for the hurt caused by bad manners, such behavior can have a profound effect on individuals, potentially causing lasting emotional distress, which is in its own way as impactful as physical harm.<\/p>\n\n\n\n

3. “But all the same the law cannot become the guardian of our private manners.” Explain why the writer says so in spite of the fact that the damages caused by incivility are not negligible.<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The writer states that the law cannot become the guardian of private manners to acknowledge that while incivility can cause significant emotional harm, it is impractical and inappropriate for legal systems to regulate personal behavior and social interactions to that extent. The complexity and subjective nature of manners and civility make them unsuitable for legal enforcement. The law’s role is to address clear, definable offenses, not the nuanced and varied realm of social conduct.<\/p>\n\n\n\n

4. “While it is true that there is no law that compels us to say ‘Please’ there is a social practice much older and much more sacred than any law which enjoins us to be civil.” Explain why civility is important in the light of the above remark.<\/strong><\/p>\n\n\n\n

Answer:<\/strong> Civility is important, as indicated by the remark, because it represents a fundamental social practice that facilitates respectful and harmonious interactions among people. While not legally enforced, civility is rooted in longstanding social customs that are crucial for maintaining positive interpersonal relationships and social order. The use of words like ‘Please’ and mutual respect, though not mandated by law, are essential for a cooperative and civilized society, embodying values that are older and more revered than legal stipulations.<\/p>\n\n\n\n

5. Write about the author’s encounter with the polite conductor when he found he had left home without any money.<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The author recounts an encounter with a polite bus conductor when he realized he had forgotten his wallet at home. Despite not having money to pay for the fare, the conductor kindly allowed the author to stay on the bus and offered to book him through to his destination, showing trust and goodwill. This experience left a lasting impression on the author, highlighting the conductor’s exceptional civility and kindness. The conductor’s gesture of good faith and understanding in a potentially awkward situation exemplifies the impact of good manners and empathy in daily interactions.<\/p>\n\n\n\n

6. “I found that he irradiated such an atmosphere of good-temper and kindliness that a journey with him was a lesson in natural courtesy and good manners.” Explain the activities of the polite bus conductor in the light of the above remark.<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The polite bus conductor’s activities, as observed by the author, were marked by consistent good-nature, kindness, and courteous behavior towards all passengers. He showed exceptional patience and a gift for making passengers feel comfortable. His actions included offering helpful tips, being considerate and solicitous towards the elderly and children, and even going out of his way to assist blind passengers. This consistent display of good manners and a positive attitude created a pleasant and respectful atmosphere on the bus, serving as a practical lesson in the importance and impact of natural courtesy and good manners in everyday life.<\/p>\n\n\n\n

7. “In lightening their spirits he lightened his own task.” Explain how the conductor lightened his task as a bus conductor.<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The conductor lightened his task as a bus conductor by maintaining a cheerful and positive demeanor, which in turn positively influenced the mood and behavior of his passengers. His good manners and kindliness not only made the journey more pleasant for the passengers but also made his job easier and more enjoyable. By creating a friendly and cooperative environment, he reduced the likelihood of conflicts and negative interactions, thereby making his duties less stressful and more manageable. Essentially, his positive attitude towards his work and the people he interacted with made the challenges of his job seem lighter.<\/p>\n\n\n\n

8. What are the author’s recommendations for getting back the lost sense of civility in society?<\/strong><\/p>\n\n\n\n

Answer:<\/strong> The author recommends restoring civility in society by emphasizing the importance of personal manners and social practices that are beyond the scope of legal enforcement. He suggests that civility should be cultivated through social customs and individual behavior, rather than relying on the law. The author implies that fostering an environment where courtesy and respect are valued and practiced regularly can help rebuild the sense of civility. This includes acknowledging services, using polite language, and showing consideration for others, thereby creating a more cooperative and harmonious social atmosphere.<\/p>\n\n\n\n

Think and Write<\/strong><\/h4>\n\n\n\n

1. Read the following dialogue:<\/strong><\/p>\n\n\n\n

Mr. A<\/strong>: “Excuse me gentleman. Can you please tell me the way to Mr. Z’s house?”<\/p>\n\n\n\n

Mr. B<\/strong>: “What! Do you think I’ve been standing here for the last 15 minutes to answer stupid questions from men like you?”<\/p>\n\n\n\n

Suppose you are Mr. A and the above incident has happened to you. How will you describe the incident? What will your feelings be? Write how you will react?<\/strong><\/p>\n\n\n\n

Answer<\/strong>: If I were Mr. A, I would describe the incident as an unexpected and unpleasant encounter with rudeness. Upon asking for directions in a polite manner, I was met with hostility and disrespect from Mr. B, who not only refused to help but also insulted me. My feelings would be a mixture of surprise, hurt, and perhaps frustration at such unwarranted rudeness. In reaction, I would try to maintain my composure, not stooping to the level of incivility shown by Mr. B. I might express disappointment at his response but would choose to walk away without escalating the situation, understanding that civility is a personal choice and not everyone chooses it.<\/p>\n\n\n\n

2. People say that the young generations in modern time lack a sense of good manners. Write a paragraph expressing your ideas for and against this opinion.<\/strong><\/p>\n\n\n\n

Answer<\/strong>: The opinion that younger generations lack good manners can be seen from different perspectives. On one hand, it is argued that modern youth, influenced by rapid technological advancements and changing social norms, may not adhere to traditional forms of politeness. The rise of digital communication has led to shorter, less formal interactions, and the fast pace of life may diminish the emphasis on courteous behavior. However, on the other hand, it is important to recognize that good manners evolve and the younger generation may express civility in new ways, adapting to the contemporary social context. They might be more aware of and sensitive to issues like inclusivity and respect for diversity, which are integral to modern notions of good manners. Thus, while the expression of politeness might differ, it does not necessarily mean that young people lack a sense of good manners; they may simply be redefining what it means in today’s world.<\/p>\n\n\n\n

Vocabulary<\/strong><\/h4>\n\n\n\n

(i) In English language the meaning of a word changes with different appropriate prepositions – For example:<\/strong><\/p>\n\n\n\n